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Waiters assist restaurant patrons by noting their order, serving tables their requested meals, and preparing bills at the end of the table's meal. Waiters are also responsible for asking customers if they are satisfied with their meal and providing any assistance should the customer not be satisfied.

Waiters assist restaurant patrons by noting their order, serving tables their requested meals, and preparing bills at the end of the table's meal. Waiters are also responsible for asking customers if they are satisfied with their meal and providing any assistance should the customer not be satisfied.


The success of every restaurant lies in the manner in which it takes care of it's customers. Well trained staff will always deliver high quality service, hence improving customer experience and increasing revenue. Here are the 10 steps of service every waiter must know:


Greet the guests

Offer a beverage

Serve beverages and offer an appetizer

Take food order

Serve food

Two-five minute check back

Clear plates and glassware

Suggest desserts and after dinner drinks

Present the bill